Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Overview

The My Tasks dashboard page is locating Dashboard provides a list of active work items and workflow tasks.  The dashboard is located under the Home menu and is the landing page when internal users first log in to the system

The list defaults to show work items assigned to the current user as the processor or as a task assignee.  From this page, internal users can may search for items and tasks assigned to themselves or other users or workgroups.  The page is also configurable allowing users to select specific columns to display based upon the type of work that they do.  

Image Added

Searching for Tasks

My Tasks displays any item assigned to a user, including any functional area item or task. The search criteria are:

  • Functional Area
  • Assigned WorkgroupUser
  • Assigned UserWorkgroup

When an internal user first logs into the system, the screen will default to search for Functional Area set to All, Assigned Workgroup set to My Workgroups (any workgroup the current user is a member of), and Assigned User set to the Current User


Info

When All is selected in the Assigned Workgroup dropdown, a User must be selected in the Assigned User dropdown. When All is selected in the Assigned User dropdown, either a single workgroup, My Workgroups, or Unassiged Unassigned must be selected in the Assigned Workgroup dropdown.

Returned Items

Configurable columns 

Users may select specific columns to display based upon the type of work that they do.  Users who primarily work with submissions may wish to display submission specific information; users who work primarily with Evaluations may wish to display certain evaluation columns.

To select columns click the  Select columns to display dropdown.  A list of data columns displays with checkboxes.  Click the checkbox to select/deslect a column to be included.  Clicking Show all, will select all columns and clicking the Image Added (reset) button will revert back to the current selection.

Image Added

Common Columns

NameDescription
Functional AreaFunctional Area of Parent Item
Site NameSite Name of Parent Item
Site Alternative NamesActive Site Alternative Names
Item Name

Parent Item Name - Name of item that is in process.  This varies by functional area:

  • Application/Request and ComplainComplaint/Incident: Form Name (with source Permit Number, if applicable)
  • Compliance Action: Compliance Action Type (with source Permit Number, if applicable)
  • Cons. Easement: N/A
  • Environmental Project: Project Activity Type
  • Evaluation: Evaluation Type (with source Permit Number, if evaluation links to a permit)
  • Financial Instrument: Financial Instrument Type (with source Permit Number, if applicable)
  • Schedule: Schedule Group and Schedule Name, with source Permit, Compliance Action, or Project Activity Number
Reference NumberParent Item Reference Number
Primary Contact

Parent Item Primary Contact, as dictated by contact affiliation type - varies by functional area:

  • Application/Request: Applicant
  • Complain/Incident: Complainant
  • Compliance Action: Responsible Party
  • Cons. Easement: N/A
  • Environmental Project: Responsible Party
  • Evaluation: Inspection Contact
  • Financial Instrument: Applicant
  • Schedule: Applicant
Assigned UserParent Item Primary Processor. Searchable field via "Assigned User" search drop-down.
StatusParent Item Status - varies by functional area. Only "Draft" or "Active" items are returned in "My Tasks".
Item CommentsParent Item comments

Compliance Action Columns

NameDescription
Compliance Action DateDate that compliance action was set to either status "Issued" or "Entered"

Evaluation Columns

NameDescription
Evaluation Scheduled DateThe date that the evaluation has been scheduled to start.
Evaluation Start DateThe date that the evaluation actually started.
Evaluation End DateThe date that the evaluation ended.

Submission Columns

NameDesicription
Priority
Received Date
Administrative Complete Due Date
Public Notice End Date
Processing Due Date
Site Inspection Scheduled Date
Amount Due

Schedule Columns

NameDescription
Schedule Due Date

Task Columns

NameDesicription
Next Task
Next Task Due Date
Next Task Comments

processor vs task assignee

next task logic

Info

For a given in-process item, the "next task" shown on the My Tasks dashboard is the task with a) the lowest sequence number (task index number which are sequential within a workflow) across all workflows associated with the item, b) the earliest due date, and c) which is in "Unstarted" or "In Process" status.

Searching Tasks


Customize Columns



On this page

Table of Contents


Sub-Topics

Page Tree
root@self


Related Content