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Issue: If a computer is running the most recent version of Google Chrome (Version 130.0.6723.59) there is a bug that stops Aceoffix, the nVIRO inline document editor from opening. Google has created a patch for this issue, but at this time we don't know when it will be available.  This issue impacts AceOffix when using Microsoft Edge since they use the same platform. If you are running an earlier version of Chrome, you will likely not experience the issue.

Windsor is continuing to work on other potential resolutions with AceOffix and Google Chrome / Microsoft Edge to resolve the issue.  At this point we do not have a timeline for full resolution. However, there are the following workarounds to enable AceOffix to function.

Option 1:  Use the Firefox browser. 

Chrome and Edge are based on the Chromium open-source architecture. The Firefox browser is not and continue to function seamlessly with AceOffix.

 

Option 2:  Create a desktop shortcut to Chrome or Edge and configure the shortcut properties

The following steps can be taken to get AceOffix working in Google Chrome or MS Edge. 

  1. Close all versions of Edge and Chrome using the Task Manager

    1. a. Open Task Manager:  right click on the Windows taskbar and select Task Manager

    2. b. Search for all instances of Chrome or Edge.

    3. c. Right click on each instance and select End Task. This will close all instances of your browser.

  2. Create a shortcut to Edge or Chrome on your desktop

    1. Note: If you already have a browser shortcut on your desktop, skip to Configure the desktop Shortcut

    2. Open the Windows Start menu

    3. Search for the corresponding browser (Chrome or Edge)

    4. Right click on the browser and select "Open File Location"

    5. image-20241022-175257.png

    6. The folder will open with the browser application highlighted

    7. image-20241022-175340.png

    8. Right click on the browser and select Show More Options

    9. Select Create Shortcut

    10. You will be prompted to place the shortcut on the desktop.  Click Yes

    11. image-20241022-175418.png

    12. A shortcut to your browser will appear on the desktop.

  3. Configure the desktop Shortcut

    1. Right click on the desktop shortcut for the browser

    2. Click Properties.  The following dialog will display:

    3. image-20241022-175503.png

    4. In the Target field, append the following at the end of the field (excluding quotes): " --disable-features=StandardCompliantNonSpecialSchemeURLParsing"

    5. Example:

      1. "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --disable-features=StandardCompliantNonSpecialSchemeURLParsing"

      2. Click Apply then OK to save.

  4. Open Chrome or Edge from the updated desktop shortcut. 

    1. Going forward, until the Chrome / Edge update that includes the fix is available, you will need use this new desktop shortcut to access nVIRO.

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