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Overview

The My Tasks Dashboard provides a list of active work items and workflow tasks.  The dashboard is located under the Home menu and is the landing page when internal users first log in to the system. 

The list defaults to show work items assigned to the current user as the processor or as a task assignee.  From this page, internal users may search for items and tasks assigned to themselves or other users or workgroups.  The page is also configurable allowing users to select specific columns to display based upon the type of work that they do.  

Searching for Tasks

My Tasks displays any item assigned to a user, including any functional area item or task. The search criteria are:

  • Functional Area
  • Assigned User
  • Assigned Workgroup

When an internal user first logs into the system, the screen will default to search for Functional Area set to All, Assigned Workgroup set to My Workgroups (any workgroup the current user is a member of), and Assigned User set to the Current User


When All is selected in the Assigned Workgroup dropdown, a User must be selected in the Assigned User dropdown. When All is selected in the Assigned User dropdown, either a single workgroup, My Workgroups, or Unassigned must be selected in the Assigned Workgroup dropdown.

Configurable columns 

Users may select specific columns to display based upon the type of work that they do.  Users who primarily work with submissions may wish to display submission specific information; users who work primarily with Evaluations may wish to display certain evaluation columns.

To select columns click the  Select columns to display dropdown.  A list of data columns displays with checkboxes.  Click the checkbox to select/deslect a column to be included.  Clicking Show all, will select all columns and clicking the  (reset) button will revert back to the current selection.

Common Columns

NameDescription
Functional AreaFunctional Area of Parent Item
Site NameSite Name of Parent Item
Site Alternative NamesActive Site Alternative Names
Item Name

Name of item that is in process.  This varies by functional area:

  • Application/Request and Complaint/Incident: Form Name (with source Permit Number, if applicable)
  • Compliance Action: Compliance Action Type (with source Permit Number, if applicable)
  • Cons. Easement: N/A
  • Environmental Project: Project Activity Type
  • Evaluation: Evaluation Type (with source Permit Number, if evaluation links to a permit)
  • Financial Instrument: Financial Instrument Type (with source Permit Number, if applicable)
  • Schedule: Schedule Group and Schedule Name, with source Permit, Compliance Action, or Project Activity Number
Reference NumberItem Reference Number
Primary Contact

Item Primary Contact, as dictated by contact affiliation type - varies by functional area:

  • Application/Request: Applicant
  • Complain/Incident: Complainant
  • Compliance Action: Responsible Party
  • Cons. Easement: N/A
  • Environmental Project: Responsible Party
  • Evaluation: Inspection Contact
  • Financial Instrument: Applicant
  • Schedule: Applicant
Assigned UserItem Primary Processor. Searchable field via "Assigned User" search drop-down.
StatusItem Status - varies by functional area. Only "Draft" or "Active" items are returned in "My Tasks".
Item CommentsItem comments

Compliance Action Columns

NameDescription
Compliance Action DateDate that compliance action was set to either status "Issued" or "Entered"

Evaluation Columns

NameDescription
Evaluation Scheduled DateThe date that the evaluation has been scheduled to start.
Evaluation Start DateThe date that the evaluation actually started.
Evaluation End DateThe date that the evaluation ended.

Submission Columns

NameDesicription
Priority
Received Date
Administrative Complete Due Date
Public Notice End Date
Processing Due Date
Site Inspection Scheduled Date
Amount Due

Schedule Columns

NameDescription
Schedule Due Date

Task Columns

NameDesicription
Next Task
Next Task Due Date
Next Task Comments

processor vs task assignee

next task logic

For a given in-process item, the "next task" shown on the My Tasks dashboard is the task with a) the lowest sequence number (task index number which are sequential within a workflow) across all workflows associated with the item, b) the earliest due date, and c) which is in "Unstarted" or "In Process" status.

Searching Tasks


Customize Columns


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