Artificial Intelligence (AI) Features
Overview
Agencies can enable AI features in nVIRO to enhance productivity. These features are disabled by default. Contact a Windsor project manager for pricing and availability.
Three features are currently supported
nVIRO AI Submission Review
nVIRO AI Assistant
nVIRO AI Summaries
nVIRO AI Submission Review
AI Submission Review helps agencies accelerate the application review process by using configurable checklist rules and AI to pre-screen incoming submissions. Rather than starting every review from scratch, staff see a structured summary of potential issues and completeness gaps as soon as a submission arrives so they can focus their time on items that genuinely need attention.
How it works
Agencies define checklist rules for any nFORM form in the Form Designer. Each rule describes what a complete or compliant submission should include — for example, "Application narrative addresses all required topics" or "All supporting documents are attached and legible."
When an applicant submits the form, nVIRO packages the submission data, all uploaded attachments, and the configured checklist rules, then sends everything to an AI service for evaluation. The AI processes each rule against the submission content and returns a status and written observations for every rule. Results are saved with the submission record and are available immediately as staff begin processing.
This means reviewers no longer need to manually verify routine completeness checks before diving into substantive review. The AI handles the initial screening pass, flagging missing documents, incomplete responses, or unclear information so staff can act on it right away.
Viewing results
AI submission review results appear in the AI Submission Review panel on the right side of the submission review screen, the same screen where staff review the form, add notes, and create correction requests. Results are available when the submission is in the Locked for Review status (see Submission Correction Request Process for details on this workflow).
The panel displays a summary count with filter tabs, All, Non-Compliant, and Compliant so reviewers can quickly narrow their focus. Each checklist rule result shows:
The rule name
A status badge
A summary of the AI's findings, describing what was checked and what was found
Reasoning, which can be expanded to see the AI's detailed explanation of how it arrived at its determination, including specific references to pages, sections, or content within the submission and its attachments
Sources, which can be expanded to see which parts of the submission the AI referenced
Because the AI review panel appears alongside the submission form itself, reviewers can read the AI's findings and immediately cross-reference them against the actual submission data and attachments in the left pane. This is especially useful during the administrative completeness check, the AI flags potential gaps, and the reviewer can confirm them and create correction requests in a single pass without switching between screens.
nVIRO AI Assistant
The nVIRO AI Assistant is a chat tool that supports internal users in two key areas:
nVIRO software features and capabilities, and
agency-specific information gleaned from forms configured in the agency’s nVIRO instance.
The assistant references the public Windsor Product Support wiki to answer questions about nVIRO functionality, and it’s trained on the full inventory of an agency’s nFORM forms. These forms contain detailed information about program-specific data requirements and instructions—enabling the assistant to guide users through tasks like applying for or renewing permits or submitting reports.
Accessing the nVIRO AI Assistant
To access the assistant, click the sparkle icon in the main header.
This opens the nVIRO AI Assistant chat window. Ask any question to begin.
nVIRO AI Summaries
AI summaries provide an overview of any record in nVIRO, such as a permit, site, evaluation, or compliance action.
Accessing nVIRO AI Summaries
AI summaries are available from:
The My Tasks dashboard
Search pages (such as the Permits Search or Submissions Search page)
Site-specific list pages (such as a site’s Permits or Submissions page)
On each of these pages, the AI sparkle icon appears next to every record.
Clicking the icon opens a dialog summarizing information about the selected record.
Summary Types
There are three types of AI summaries:
Overview: A high-level summary of the record, including workflows, events, contacts, and status
Next Steps: Describes outstanding workflows and tasks related to the record
Compliance: Lists violations and compliance issues related to the record
To switch between summary types, click the dropdown icon in the summary header.
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