Issue: Aceoffix opening in an MS Word Window instead of Ace Browser
Certain issues have been identified connected to monitor scaling. If the scaling on any monitor hooked to the work station is greater than 100%, it can result in Aceoffix opening in Word rather than in Acebrowser.
The following
MI EGLE put together the following document which fixed their AceOffix scaling issues.
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Still not working?
Word is Opening in a separate window?
causing Aceoffix to open in MS Word instead of the browser. This is typically cause by not having Word settings set to optimize for compatibility.
Setting Compatibility mode
Set the local Word options Optimize for Compatability Compatibility (application restart required)
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Still not working?
Single Monitor?
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Add-Ins?
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If this solves the issue you can add the necessary add-ins one by one to confirm which add-in caused the issue.
LINK TO RELATED ON ACEOFFIX WEB SITE:
http://www.aceoffix.com/support/help-center/ (search for 'word')
Monitor Scaling
If the scaling on any monitor hooked to the work station is greater than 100%, it may result in Aceoffix opening in Word rather than in Ace Browser.
The following helped in certain situations when above changes failed. The following document, put together by MI EGLE fixed certain AceOffix scaling issues they were experiencing.
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