Overview

The primary purpose of nVIRO is to serve the needs of various user groups that utilize the services it provides. To support this objective, proper management of the users that interact with the system is of paramount importance. This help topic and its related subtopics cover the user-management functions in nVIRO.

Types of Users

Three main user groups use the nVIRO system: public users, external users, and internal users. Each of these groups has different levels of access to and visibility within the system.

• Public users

   can

   do not have an nVIRO user account. Public users can only access certain public-facing features such as the

  Site

  nSITE Explorer

  and

  , public notice search

  . These users do not have user accounts in the system and so the user

  , or the ability to submit a complaint. User management functions described in these pages do not apply to

  them

  public users.

• External users are those non-agency users

  who need access to the system to work with one or more permitted facilities

  (such as members of the regulated community) who have an nVIRO user account. External users can apply for permits, submit reports, and download documents related to their sites among other tasks. Typically, these users are facility owners and/or their representatives,

  permittees

  employees, consultants, etc.

• Internal users are

  staff members of the

  regulatory agency

  for which nVIRO has been implemented

  staff. Internal users

  have differing levels of access to

  can access different parts of the system according to the security groups and workgroups of which they are members.

User accounts are managed under Admin > Users. For details about managing user accounts, refer to [User Management].

Adding Users to the System

• External user accounts are created through self-registration, as described in [Managing External Users].
• Internal user accounts are created by internal users with the appropriate administrative permissions, as described in [Managing Internal Users].

Users Page

The Users page can be used to search for any user account in the system. Filters at the top of each column allow you to quickly filter the displayed list of user by a number of criteria, including login name, account type (internal or external), and current account status.

Because there is a limit to the number of users that can be displayed in the list at one time, searching for a user by using the filter columns alone might not return a matching result. In such cases, you can use the Search panel available via the dropdown control at the top of the page. This will search all of the user accounts in the system and will display a result list matching the specified criteria. Note that, if broad search criteria are used, the resulting search results might be too large to fully display in the results list. In such cases, an alert message will be displayed at the top of the page, prompting you to narrow your search criteria.

When you have located the account you want to view or edit, clicking the corresponding Open button will open the [User Details page], where the account can be managed. 

User Details Page

User account details can be viewed and edited on the User Details page, which consists of four tabs: Details, Documents, Sites, and Audit History.

Details Tab

Most of the work of configuring a user account is done on the Details tab, which contains the following fields and controls:

Name

Description

First Name

User first name.

Last Name

User last name.

Title

User title.

Display Name

Name used for display in dropdown boxes throughout nVIRO.

Org./Company Name

User's organization or company name.

Phone Number

User's phone number.

Extension

Extension for user’s phone number.

Account Settings

Email Address

User's email address. Must be unique. For external users, their login name is the same as their email address.

Login Name

User's login name. For Active Directory implementations, this must be the user's domain credential. For example, DOMAIN\User or user@domain.gov

Notification Delivery Preference

Indicates whether the user prefers to get notifications only via the nVIRO User Notifications screen, or whether the user would also like to receive notifications via email.

Account Type

Internal or External. Cannot be changed.

Security Groups

Lists the security groups to which the user belongs.

Workgroups

Applies to internal users only. Lists the workgroups to which the user belongs.

Sidebar

Status

Indicates whether the user account is active or inactive. An email can be configured to be sent when this is toggled.

Reset Security Questions

Resets a user's security questions if they have been forgotten. An email can be configured to be sent when questions are reset.

User Edit History

Displays when the user account was created and last updated, and when the account last logged in.

View History

Opens the User Edit History page, which displays a history of changes that have been made to the user’s account.

Documents Tab

The Documents tab can be used to upload and store documents associated with the user. For example, in order to be verified as a valid Certifier for a site, a user may be required to mail in a hardcopy document with a wet signature. This document can be scanned and uploaded to the user's Documents tab. 

Sites Tab

For external users, the Sites tab displays the sites with which the user is affiliated. By clicking the Open button for a site in the list, an agency administrator can navigate to the Edit User's Site Role page for the given site. On this page, the administrator can change the user's account role (Administrator, Editor, or Viewer) or status (Active or Inactive) for that site.  

Audit History Tab

Displays a history of the changes the user has made throughout the system. 

see User Management.

User Security and Permissions

Please see the Security Groups article for more information on how user permissions are provisioned.