Overview

The primary purpose of nVIRO is to serve the needs of various user groups that utilize the services it provides. To support this objective, proper management of the users that interact with the system is of paramount importance. This help topic and its related subtopics cover the user-management functions in nVIRO.

Types of Users

Three main user groups use the nVIRO system: public users, external users, and internal users. Each of these groups has different levels of access to and visibility within the system.

• Public users

   can

   do not have an nVIRO user account. Public users can only access certain public-facing features such as the

  Site

  nSITE Explorer

  and

  , public notice search

  . These users do not have user accounts in the system and so the user

  , or the ability to submit a complaint. User management functions described in these pages do not apply to

  them

  public users.

• External users are those non-agency users

  who need access to the system to work with one or more permitted facilities

  (such as members of the regulated community) who have an nVIRO user account. External users can apply for permits, submit reports, and download documents related to their sites among other tasks. Typically, these users are facility owners and/or their representatives,

  permittees

  employees, consultants, etc.

• Internal users are

  staff members of the

  regulatory agency

  for which nVIRO has been implemented

  staff. Internal users

  have differing levels of access to

  can access different parts of the system according to the security groups and workgroups of which they are members.

User accounts are managed under Admin > Users. For details about managing user accounts, refer to [see User Management].

Adding Users to the System

External user accounts are created through self-registration, as described in [Managing External Users].

Internal user accounts are created by internal users with the appropriate administrative permissions, as described in [Managing Internal Users].

Users Page

The Users page can be used to search for any user account in the system. Filters at the top of each column allow you to quickly filter the displayed list of user by a number of criteria, including login name, account type (internal or external), and current account status.

Because there is a limit to the number of users that can be displayed in the list at one time, searching for a user by using the filter columns alone might not return a matching result. In such cases, you can use the Search panel available via the dropdown control at the top of the page. This will search all of the user accounts in the system and will display a result list matching the specified criteria. Note that, if broad search criteria are used, the resulting search results might be too large to fully display in the results list. In such cases, an alert message will be displayed at the top of the page, prompting you to narrow your search criteria.

When you have located the account you want to view or edit, clicking the corresponding Open button will open the [User Details page], where the account can be managed. 

Documents Tab

Can be used to upload and store documents associated with the user.

Sites Tab

For external users, displays the sites to which they are affiliated.

.

User Security and Permissions

Please see the Security Groups article for more information on how user permissions are provisioned.