Overview

Payments can be made by an external user either online or by mail. The online payment process is integrated with a third-party processor. Payments and charges are managed via the Financials option on the Site menu. In order to make a payment, the external user must log in and be affiliated with the site, person or organization associated with the receivable.

nVIRO supports the ability for external users to pay online without having an account. This feature must be enabled via configuration and requires that third-party online payment processors support anonymous payments. Contact Windsor for information on enabling this option.

Paying Online

When paying online, external users can pay multiple invoices at once, or can pay each invoice individually.

To pay multiple invoices at once, click the checkbox next to each invoice to be paid. Once all of the desired invoices have been checked, click the Pay Selected: $XXX.XX button to be automatically directed to the third-party payment processor portal. When the transaction is completed on the third-party portal, the payment processor creates a new receivable/invoice number and sends it back to nVIRO. .

To pay an individual invoice, the above process can be followed (clicking the checkbox for only one invoice), or the user can click Open to open the Financial Details page for a given invoice:

On the Financial Details page, click Pay Online to be automatically directed to the third-party payment processor portal:

Paying by Mail

Although multiple invoices can be paid at once online as described above, invoices paid by mail can only be done at the individual level. To pay by mail, navigate to the Financial Details page as shown in the above example. Click the Pay by Mail button to display a payment voucher that can be printed, filled out, and mailed in with the payment.