What is nFORM?
nFORM is a complete package for the online submission & processing of permit, license & certification applications, requests, and complaints.
Using an intuitive interface, users can easily submit forms and have full transparency into the processing of their submission.
Utilizing a low-code approach to form design, agencies can build and modify their own forms to accept submitted data, or use one of many existing forms as a baseline. Forms can be simple or may support complex logic, electronic signatures, payments, and more, and do not need IT Support.
Staff can collaborate with applicants to ensure all appropriate information is submitted, saving both parties valuable time and energy.
The nFORM tool is a very powerful dynamic forms engine used to support the receipt and processing of customized online forms. The nFORM system is one tools available within the nVIRO suite of tools.
Using this system, members of the community are able to interact with the agency in a variety of ways such as, applying for permits or licenses, applying for grants and loans, registrations, meeting electronic reporting obligates, requesting inspection and/or making complaints.
The system can support internal functions as well as external functions so an internal staff member can utilize the system for inspections and to record physical forms received on paper that can follow a similar workflow process an a submission received online.
The Agency users have the ability to dynamically design their online forms, specifying and customizing the form attributes, layout, questions asked, certification process and workflow for which the submitted form will be processed.
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What are the Core Functions of nFORM?
- Design - A form designer allows authorized users to design forms without programmer support. This intuitive form designer allows users to select fields, place them on the form, and add validation. Staff can respond to agency needs efficiently and effectively without contractor support.
- Find - Forms can be integrated into a clients existing web architecture, so existing navigation aspects can go uninterrupted. Alternatively users are able to utilize nFORM’s intelligent form finder to determine which form or forms they require.
- Submit - A modern data capture tool leads a user through the submission process for a given form. Using advanced data population methods to support rapid data entry provides a pain free submission experience. On completion of a submission, notifications are sent to appropriate individuals, including the submitter. A submitter is then notified of progress in processing their submission.
- Pay - Payments are calculated for a submission based on rules established during form design. When a payment is due, the user may pay electronically via a configured merchant account, or, when allowed, can print their remittance slip and forward a payment via mail.
- Process - Received submissions are easily prioritized, filtered and selected for processing. During processing staff are able to communicate and collaborate with an applicant via notes, correction requests and emails. This increases the efficiency for both parties resulting in speedier processing of requests and the removal of permitting bottle necks.
- Integrate - nFORM can integrate with most software products, from payment processors to document management software.
What are the Key Capabilities of nFORM?
- CROMERR Compliant supporting eSignatures and secure Copy of Records
- VPAT Certified for compliance with the ADA (W3C 508 compliant)
- Progressive easy-to-use UX design
- Support for guest access (so complaints or requests can be submitted anonymously)
- Design your own forms or start from a base of existing forms
- Generate permits / certificates from templates
- Mobile ready – use your desktop, tablet, or phone to submit forms
- Advanced validation and conditional logic support
- Full transparency and collaboration via online & electronic communication
- Process payments online