Types of Users

Three main user groups use the nVIRO system: public users, external users, and internal users.

• Public users can only access public-facing features such as the Site Explorer and public notice search. These users do not have user accounts in the system and so the user management functions described in these pages do not apply to them.
• External users are those users who need access to the system to work with one or more permitted facilities. Typically, these users are facility owners and/or their representatives, permittees, consultants, etc.
• Internal users are staff members of the regulatory agency for which nVIRO has been implemented. Internal users have differing levels of access to the system according to the security groups and workgroups of which they are members.

Note that, for nVIRO installations that rely on Active Directory, the user must be added to both Active Directory and to nVIRO.

User accounts are managed under Admin > Users. For details about managing user accounts, see below.

Adding Users to the System

• External user accounts are created through self-registration, as described in [Managing External Users].
• Internal user accounts are created by internal users with the appropriate administrative permissions, as described in [Managing Internal Users].

User Security

The pages that a user can see and the actions they can take on those pages are dependent upon the user's security level. For external users, the base security level allows access to a fixed set of system pages appropriate to the tasks that external users need to perform within the system. Once an external user is associated with a site, the user can then access additional pages and functionality specific to that site (or sites, if associated with more than one site). 

For internal users, the security level is primarily a function of the security groups of which that user is a member. These are assigned via the Security Groups field on the User Details page (see below). For details about configuration of Security Groups themselves, see the Security Groups help topic. 

Users Page

The Users page can be used to search for any user account in the system. Filters at the top of each column allow you to quickly filter the displayed list of user by a number of criteria, including login name, account type (internal or external), and current account status.

Because there is a limit to the number of users that can be displayed in the list at one time, searching for a user by using the filter columns alone might not return a matching result. In such cases, you can use the Search panel available via the dropdown control at the top of the page. This will search all of the user accounts in the system and will display a result list matching the specified criteria. Note that, if broad search criteria are used, the resulting search results might be too large to fully display in the results list. In such cases, an alert message will be displayed at the top of the page, prompting you to narrow your search criteria.

When you have located the account you want to view or edit, clicking the corresponding Open button will open the [User Details page], where the account can be managed.

User Details Page

User account details can be viewed and edited on the User Details page, which consists of four tabs: Details, Documents, Sites, and Audit History.

Details Tab

Most of the work of configuring a user account is done on the Details tab, which contains the following fields and controls:

Documents Tab

The Documents tab can be used to upload and store documents associated with the user. For example, in order to be verified as a valid Certifier for a site, a user may be required to mail in a hardcopy document with a wet ink signature. This document could then be scanned and uploaded to the user's Documents tab for future reference.

Sites Tab

For external users, the Sites tab displays the sites with which the user is affiliated. By clicking the Open button for a site in the list, an agency administrator can navigate to the Edit User's Site Role page for the given site. On this page, the administrator can change the user's account role (Administrator, Editor, or Viewer) or status (Active or Inactive) for that site.  

Audit History Tab

Displays a history of the changes the user has made throughout the system.