Notifications
Overview
The Notifications page serves as an inbox for user notifications. Notifications are configured using notification templates and are generated by rules called system actions. System actions may trigger notifications based on specific criteria, such as a permit approaching its expiration date, or system events, like a new submission or an application status change.
This page discusses the Notifications page. For information about the User Notifications page, where all notifications sent through nVIRO can be reviewed and exported, see the User Notifications page.
Accessing Notifications
Notifications can be accessed through the notification icon at the top of each nVIRO page or through the main menu.
Access Through the Notification Icon
Clicking the notification icon at the top of the page displays a short list of recent notifications.
Click a notification name to view the full message, or click the View All button to open the Notifications page.
Access Through the Main Menu
To access notifications through the main menu, navigate to Home > Notifications.
Managing Notifications
The Notifications page lists all notifications sent to a user. Notifications are organized into four tabs: Unread, Read, Trash, and All.
A checkbox appears next to each notification. Select individual notifications by clicking these boxes, or click the checkbox at the top of the column to select all notifications in the list.
When one or more notifications are selected on the Unread or Read tab, the Delete Selected button is enabled. Clicking this button moves the selected notifications to the Trash tab.
When one or more notifications are selected on the Trash tab, the Remove Selected from Trash button is enabled. Clicking this button restores the selected notifications to the Read tab.
Viewing Notifications
To view a notification, click the notification name on the list under the notification icon or on the Notifications page. This opens a detail page with the full notification, as well as any linked attachments.
Click the Delete button on this page to move the notification to the Trash tab. Click the Close button to exit the page.
The first time a notification is viewed, the Acknowledged Date is set to the current date. This date is visible on the User Notifications page.
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