Verification Codes

Verification Codes are used by external users to associate their account with an existing Site, Person or Organization. Verification codes are provided to external users via external communications from the Agency, such as a letter sent via certified mail or communicated via phone call. Each agency and/or program will determine how to distribute verification codes.

Verification Codes are established during system setup as part of program implementation and data conversion.

Received Verification Codes are entered on the User Profile Page - Sites Tab and are visible to External Users only:

Once a verification code has been redeemed to link a user to a site, it cannot be used again. If attempting to redeem a previously used verification code, a message will be displayed stating that the verification code has already been redeemed.

For security purposes, Verification Codes are not exposed on the user interface. A report must be run on the database to pull the verification codes into a spreadsheet or document template for mail merge.

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